JD's Heating & Cooling Home Improvement RV & Mobile Home Repair at 996 Lacy Road, New Vienna, Ohio.

5/13/2018.

“You do what you have to, I don’t care” Jeff, 5/13/2018.

Avoid at all costs; unprofessional and unskilled. Charged $3,000.00 to repair coolant lines and recharge a single family home system; unit never functioned after he touched it. He will avoid your calls, insult you and hang up on you even if you are having a calm conversation. Go with a reputable business that is bonded and insured.

Accepted a job in Fall 2017 and began work Spring 2018. Unable to complete basic pipe repair/soldering and recharge on a single family residential unit. It took Jeff over a month to complete work and considered this job complete although the unit was incapable of holding charged coolant. He is unable to perform basic copper pipe soldering or sheet metal work; he ran out of solder while attempting to join one pipe section and took a week to attempt to finish the job; which he didn’t.

I placed a phone call to him today to discuss any possible options and his response was that he was upset that I called him on mother’s day. A small business owner should be able to work with customers during normal (non holiday) hours and Jeff is not able to.

The one call I placed to him resulted in him insulting me and hanging up on me saying “you do what you have to, I don’t care”. Customer reviews are critical in the service industry and Jeff neither respects or cares about his reputation. Choosing a service provider is ultimately up to the customer, and a key method to inform potential clients are prior customer reviews.

The choice is yours.

William.